FAQs

FAQs

Here are the answers to some questions that I get asked frequently! If you do not see the answer here feel free to email us!

  1. Where are you located?
    • Flour’s by Foglia is a home-based bakery located in Latham, NY
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  2. How long do your cookies last?
    • Cookies will remain fresh for about 3-4 weeks if stored properly.  I recommend keeping them in an airtight container and stored in a cool dry place.  Cookies can be frozen for up to 4 months.
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  3. Can you design and personalize a cookie order or cake?
    • I can design and create anything that you need to make your special occasion perfect!
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  4. How to place an order?
  5. How do I pay?
    • Once all details have been discussed...
    • 1- An invoice will be sent via email, payment can be made via PayPal, Venmo or cash OR ..
    • 2- You can pay using the item that matches your order on our website
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  6. What packaging options do you have?
    • I offer a variety of options that you can customize.
    • Individually wrapped cookie options:
      • Plain cello bags heat-sealed 
      • Cello bags heat-sealed with ribbon
      • Cello bags with ribbon & custom gift tag/topper or backer card
      • Gift box with ribbon
      • Gift box with ribbon and tag/topper/backer
    • All large cookie orders come in a bakery box with heat sealing unless requested 
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  7. Can I sign up for email updates?
    • Of course! Fill out our Newsletter form.

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